Thank you for calling . . . your call is important to us, you are held in a queue and will be answered shortly . . . [girl from ipanema 20 second loop] . . .Thank you for calling . . . your call is important to us, you are held in a queue and will be answered shortly . . . [girl from ipanema 20 second loop]...Thank you for calling . . . your call is important to us, you are held in a queue and will be answered shortly . . . [girl from ipanema 20 second loop]........ click, "Hello, customer ser...click ooooooooooooooo