I'm glad someone mentioned Directory Enquiries... I remember that once upon a time it was operated by BT for free; then they charged about 10p which could be circumvented by using a phone box; looking at last month's phone bill, I notice that fierce competition has delivered the fantastic bargain of 60p per enquiry. Victory!
Since they started charging, I've not used directory enquiries once. I find 192.com to be very good. Slightly tangentially, at work, I have had no end of incorrect reservations, e.g. someone books at this Bull's Head, then turns up for dinner at another, because 118118 or whoever has given them the wrong number. One night we had two bookings that didn't show, so I called them the next day saying "Hello, this is the Bull's Head at Ratby; you had a reservation with us last night..." Both people failed to notice the "Ratby" bit, even when I said it so clearly, and said "yes we were there". Then when asked where exactly, one said "Well, we booked at the Bull's Head in Newtown Linford, but when we got there we couldn't find it (I was able to tell them that it changed name 8 years ago), so we went to the Bull's Head at Woodhouse Eaves." The other said "You know, on the A47", which is about 6 miles away in Leicester Forest West. Unfortunately, I think there are 11 Bull's Heads in Leicestershire, and half of them are within a 12 mile radius
[Phil] Well, with a bit of creative yet inexpensive sign alterage you could easily become the Bull Shed. That should stop the problem. Alternatively, add a sauna at the back and call your place The Bull's Head of Steam.
[rab] Unfortunately, we were not internet enabled when our water was leaking into the flat below and we didn't know the number for a plumber that had been suggested to us...