[Raak] Thanks for that. Your experience sounds altogether less pushy, for want of a better word, than mine. Yes, it was about 18 years ago and to be truthful, I've been raaking my brains trying to remember the name of the organisation - I've even looked for the notes I made at the time. I recall that the lady who did most of the front work was called Ross. As well as being highly articulate, she was also extremely funny, which may be why my abiding memory is that of an immensely enjoyable experience. Your interesting observation regarding the Advice Game in MCiOS has prompted me to revisit, reread and revise my interpretations of some entries. Fascinating :-)
I used to have great fun watching training videos for a well-known electrical company borrowed from a friend who worked for them. Themes included "How to recognise a customer" and "What do customers need?” My own experience of corporate indoctrination was when I worked for a record company and was sent on an induction day. It was a disaster. We had to offer our perceptions about customer responses to their TV ads. I told them the truth, that the ads were patronising and superficial. I lasted two weeks.