[pen] Hmm yes, it can be frustrating that. Mostly works fine for me, but I don't really want to carry that gizmo between work and home ever day in case I need to do some banking. Still, work is forcing me to ditch Barclays so I won't have to deal with it soon.

Is this some kind of card-reader thing? RBS introduced one of those and it's one of the reasons why I'm switching to the Halifux. (That and I get to spend my wife's shoe fund on beer).

Natwest sent me one of these sometime last year. I am an active on-line banking user, but have never needed to use the thing once. Don't even remember where I put it.

[rab] You drive this site with php? Do you use a framework of any kind or have you done the whole thing from scratch? I'm also impressed with the clever "hide" widget-thing. Presumably done with javascipt? The reformatting on display and hide is very clean on my browser. It must have taken some work to prevent it to screwing up the markup when it opens up. Do you pull it off with clever CSS trickery? Sorry to sound like a kid after consuming a large coke and 99. This stuff is like sweets to me sometimes.

[rab] yes - it's a security measure that ensure that you are the right person to access the account as you need the card, its PIN, the gizmo, and the log-in details to get in to the account or set up a new payment. Not a bad idea all in all, but a bit of a pain sometimes.

[SM] As it said at one time on the front page, this site is powered by STEAM which is a few php scripts I threw together over a few wet Sunday afternoons to handle the stuff. It's all basically straightforward stuff, apart from the hide widget which is done by Javascript. The hardest part of that was to get it looking sensible for people who don't have Javascript enabled. Not much CSS trickery - although even then the old version of IE made a pig's ear of it.

[GIII] Whereas I think it's completely over the top. They already ask me for some user name that I can't remember, random characters from a password and a secret code. The card-reading gizmo has removed the one thing that made online banking useful - the fact you could access it anytime, anywhere. (Very handy when you're travelling).

[rab] Barclays at least has removed the requirement to remember passwords and secret codes. I'm inclined to agree with you however on the travelling point.

[GIII] Ah ok - RBS ask you to scan your card in addition to all the other stuff when you want to do something like, oh, pay some money into an account you hold elsewhere. The not-having-to-remember-your-password thing seems pretty sensible; in fact, the worst thing about one of my online accounts is that the password is easy for me to remember (since I chose it) but the username is some 8-digit number I'll never be able to commit to memory.

Project tiddles has been installed. The instructions said that she would hide behind a sofa, not want to talk to us nor touch her food. She's generally wanting to be where we are and is wolfing down her food. Katharine's just introducing her to the sofa... let's see how it goes.

Ah no, false alarm - just the coat cupboard. It was a bit of a harrowing trip bring her home. We were going to get a taxi, but with the Scotland-England rugby in Murrayfield all taxis were booked up for three hours! So she had to endure the number 16 bus. She did very well...

[rab] Don't expect to have exclusive use of the sofa now.