Hmm, well showing my old-foginess I start with a "signature" saying who I am, website details etc. (Though this is automatically included) Then I use Dear (name) <comma> Dear Humphrey, Then the text - all properly written out and hopefully correctly spelt and punctuated. And I tail it with Regards, Blob (or whatever soubriquet that person knows me by) ........ What's more, I write SMS texts in much the same way !!!