[BtD] Google for 'email etiquette' and 'internet etiquette' and perhaps also cite some of that info to the people making you do this project. I killfile on HTML as well - companies have lost my custom for sending me HTML in emails after I asked them not to. Costing them five to ten grand in lost business, at a rough guess. (And companies who start out by sending me HTML-in-email never get my custom in the first place.) The fact that most people are ignorant of correct email etiquette - because no modern PC-based mailer I have seen has ever thought to mention the issue - doesn't mean we all are. And I for one do use it as a filtering critereon for who I will do business with.

[rab] Much obliged.

Raise your right foot from the ground and make clockwise circles with it.
While doing that, draw anticlockwise circles in the air with your right hand.

[raak] how does that work then? I feel an utter fool.

[nights] No idea, it came up on a mailing list on biological control systems. For another surprise, try it with the right foot and left hand.

I'm typing this wirelessly from my new broadband connection. I'm amazed that it all works...

Raak] Sorry, but I can do it... And the second one really easily (or was that the surprise!?)
pen] No real reason. My happy side came out yesterday, so I ate Twixes and listened to new CDs and thought along the lines of "spread the love". I am getting worryingly dependent on Twix bars now though.
anyone] Nice to see AVMA back on our screens.