No-one has chatted here today at all, so I thought I'd make an inconsequential start. I'm having a tricky day - three awkward letters to write to clients trying to ditch us (that's only three out of about 100, so all is not lost yet) but we can't have that. Anyway, I'm obviously doing as much as I can to put off actually having to write the letters, so already today I have reported the malfunctioning traffic lights outside the office (three and a half minutes cycles??? I ask you! I had to wait through two changes of lights this morning before getting though - that's nearly seven minutes) made coffee for everyone, stared at the screeen for ages, and posted to a few games. And soon it will be time for lunch.

Surely it is nmore effective to go and see them or to call them up on the phone. Why are they trying to ditch you ?

Long story - to do with the perceived value of advertising v. news press, Head Offices streamlining procedures without informing branches, and the fast turnover of staff in the moto trade which means that no sooner have you got one contact briefed and primed than he changes jobs and you have to start all over again, etc etc. And We would have been to see them but for the fact that I have only recently gained the extra member of staff which has relieved me of the pressure of doing two people's jobs. There was no way I could have taken enough time out of the office to visit this lot in the last quarter of last year while I was qwriting news for the other 97 clients. They're all in the North of england and Scotland.

I agree with st d. Call them. :-)

[CdM](I nearly swore at you there)... you don't have to sit at my desk trying just to get put through to the people I have to talk to. Let's not talk about it any more - I've had enough for today.

pen] you obviously aren't doing it very well if they aren't coming to the phone to talk to you. I mean ...(joke joke joke joke joke joke joke) ;o)

I'm pleased you pointed out it was a joke, because I wouldn't have spotted it otherwise. :op